Terms and conditions
Terms and Conditions of Clara's Corner
Welcome to Clara's Corner
This website clarascorner. co, is owned and managed by Hellfire Enterprises LTD T/A Clara's Corner, located at The Walled Garden, Chorley Road, West Wycombe, HP143AP.
By accessing and using this site, you agree to be bound by these Terms and Conditions. If you disagree, you should not use our website.
Usage of Our Website
This website is intended for personal, non-commercial use.
You must not use this website for any unlawful purpose.
Clara's Corner owns all contents of this website. You may not copy, reproduce, or commercially exploit any content without our permission.
You may view and print pages for personal use, but you must not reproduce them commercially.
Contributions
Any contributions (e.g., feedback, reviews) must be respectful and lawful.
Contributions reflect your views and not those of Clara's Corner.
You grant Clara's Corner a non-exclusive, royalty-free license to use your contributions in any manner.
Third-Party Links
We are not responsible for the content or accuracy of third-party websites linked to our site.
We do not endorse any third-party sites or their content.
Limitations of Liability
Clara's Corner provides this website 'as is' without any warranty or guarantee.
We are not liable for any direct or indirect loss arising from your use of our website.
Privacy Policy
Our privacy policy, as outlined separately, governs the use of personal information collected through our website.
We use cookies and Google Analytics for website analytics, which are anonymised.
Bookings and Services
Bookings for events or sessions at Clara's Corner are subject to availability and confirmation.
We strive to ensure the accuracy of information on our website but do not guarantee it.
CANCELLATION & RESCHEDULING POLICY
Cancellations:
48+ hours before your session: Full refund (please allow 5-10 days for processing).
Less than 48 hours before your session: No refunds, but you may reschedule (charge applicable).
Rescheduling:
48+ hours before your session: Free rescheduling.
Less than 48 hours before your session: £6 rescheduling fee to any available time slot within the next 2 weeks.
Late Notice:
After your session has started: Neither refunds nor rescheduling are available, as the time slot has passed and could not be resold.
GROUP BOOKINGS
Claras Corner will refund any group bookings cancelled 14 days before, any group bookings cancelled with less than 14 days notice before the event will not receive a refund- this is the case for non-exclusive parties.
EXCLUSIVE HIRE BIRTHDAY PARTIES
6 weeks notice if cancelling for a full refund. If a party is cancelled less than 6 weeks notice then the hire fee is non-refundable however we will do our best to move the date for you as long as notified over 2 weeks notice before the original party date. Where possible, we will endeavour to move your party time, subject to availability.
Children's Safety
Children must always be supervised by a responsible adult while at Clara's Corner.
Safety rules and guidelines must be followed to ensure a safe environment. Changes to Terms and Conditions
We may revise these Terms and Conditions periodically. The latest version will always be available on our website.
Contact Us
For inquiries or feedback regarding our website or services, please get in touch with us at:
Email: hello@clarascorner.co
Address: The Walled Garden, Chorley Road, West Wycombe, HP143AP Parental Responsibility and Liability Disclaimer
Parental Supervision and Responsibility
Parents, guardians, or responsible adults must always supervise the children under their care while at Clara's Corner.
The accompanying adult is responsible for ensuring the safety and appropriate behaviour of their children or children in their care.
Adults are expected to monitor their children to ensure they follow Clara's Corner's safety rules and guidelines.
Accidents and Injuries
While we strive to provide a safe environment, Clara's Corner does not accept responsibility for any accidents or injuries that may occur within the premises.
Use of the facilities at Clara's Corner is at your own risk. We are not liable for any personal injury or damage arising from incidents occurring within our premises.
To prevent accidents, we encourage all visitors to act responsibly and cautiously while using the play facilities.
Personal Belongings
Clara's Corner is not responsible for the loss or damage of personal belongings brought into our premises. We advise visitors to always keep their items with them.
Acknowledgement
By using the facilities at Clara's Corner, you acknowledge and agree to these terms, accept full responsibility for the safety and supervision of the children in your care, and waive any claims against Clara's Corner for any accidents or injuries that may occur.